We are delighted that you have decided to spend a relaxing family holiday in the Family Resort Buchau. Here you will find our little Buchau ABC with good to know facts for your carefree dream holiday:
Check out: by 11.00 a.m.
Check in: from 3.00 p.m.
Your reservation is considered binding once we have received your deposit of €900.00 per person (preferably credit card) and you have received our confirmation.
Bright-eyed children, exciting excursions and laughing parents – you enjoyed your family holiday at Lake Achensee and we would like to show the whole world! That's why we capture your best holiday memories with our camera and publish some of them on our website and Facebook page. If you do not wish to be pictured there, please let us know.
Your health is very important to us: So a little tip from us: “An apple a day keeps the doctor away!” Our colourful vitamin bar with seasonal fruit is not only delicious, but also perfect for replenishing your daily dose of vitamins and strengthening your immune system.
We also work in strict compliance with the applicable hygiene management guidelines HACCP. Support us in maintaining a healthy environment, and help us to do so:
Just in case you fall ill or cannot start your holiday due to other unforeseen events, we recommend that you take out cancellation insurance with the Europäische Reiseversicherung to avoid any cancellation costs that may arise.
Further information regarding the conditions can be found here:
Carefree booking - Our cancellation conditions
Cancellation free of charge up to 48 hours before arrival, so that you can plan your holiday without worries.
For all bookings, we guarantee you the security of cancelling free of charge up to 48 hours before arrival if the following reasons apply:
Should one of these cases occur, we will cancel your booking free of charge. The deposit you have already paid can be credited for a later stay. If you wish, we will gladly refund your deposit for a processing fee of € 50.
Otherwise the Austrian hotel and contract conditions apply:
Pets are not allowed in the hotel. Accommodation with pets is only possible in the Landhaus. Price per day €25, without food. Animals are not allowed on the lawn, terrace, restaurant, wellness area and cannot be taken along to programme activities.
We care about our environment! Take advantage of our offer and recharge your electric car at our electric charging stations!
You can find more for this here.
You have free WIFI throughout the hotel.
You can find a detailed description of our GTC here.
Austrian law and the provisions of the Austrian Hotel Regulations apply.Subject to typographical and printing errors as well as mistakes, price and programme changes. The place of jurisdiction is the competent court in Schwaz or Innsbruck.
It is completely normal to worry about your first holiday together. Is my baby old enough? Can we already go on a trip with our baby? Can our baby already enjoy a stay away from home or is it an effort? Where is the ideal place to go? What's the maximum time we can stay away? What should we take into consideration?
Basically it is less complicated to travel with a baby than you might think. If you consider a few things beforehand, you can look forward to the holiday while staying totally relaxed. Organisation is half the battle – we will do the rest!
Practical & ingenious: We provide top baby equipment and important little aids on site, like the Babybay®, which allows you to only take your baby’s own utensils with you.
You will spend a dreamlike relaxed holiday with your babies & toddlers at our baby hotel on Lake Achensee. Attentive care and age-appropriate equipment go without saying for us. Nevertheless, please pack personal items for your babies and children, such as dummies, comfort blankets, soft toys, nappies or special bottle food.