Carefree booking - Our cancellation conditions
Bookings can be cancelled free of charge up to 48h before arrival. This will guarantee most flexibility.
For all winter bookings, we offer you free cancellation up to 48 hours before arrival if the following reasons apply:
Should one of these cases occur, we will cancel your booking free of charge. The deposit you have already paid can be credited for a later stay. If you wish, we will refund your deposit for a processing fee of € 50.
For cancellations in connection with the entry-rules required in Austria, the Austrian hotel contract conditions listed here apply (NO free cancellation possible within 48 h).
Otherwise the Austrian hotel and contract conditions apply:
In Austria, all G-rules have been lifted. Proof of entry is no longer required in hotels, restaurants, ski resorts and trading. The FFP2 mask obligation applies indoor and in public transport (also cable cars).
A 3-G proof is sufficient for entry into Austria. Children up to the age of 12 are exempt from the obligation to provide proof.
Further detailed information on entry requirements and measures in connection with Covid-19 can be found here at www.austria.info.
As in the month before, we have not only monitored the government guidelines, but we have also taken out more robust measures. This we will also guarantee for the upcoming times.
We will guarantee the minimum distance and hygiene measures in all areas